Our Glasses Quality Guarantee

• We check the fitting of the frame around your nose and ears
• We look for the most suitable frame to give you the optimum optical effect
• All our lenses are specially selected by optometrists to give the best comfort and clarity. Our lens manufacturer has been creating optical lenses since 1849.
  • The lenses are made using cutting-edge technology to provide sharp vision, comfort and effortless adaptation.
  • Lenses are made from superior material, just like the lenses of a professional photographer’s camera.
  • The lenses also come with superior lens coatings.

Other stores may use generic brand lenses to reduce the cost, whereas we choose experienced manufacturers to provide you with the best optical care. Our standard level lenses may well be the premium products other places offer. Even though the number in the prescription is the same, the design and optical quality of the lenses will still be different.

Our many stages of quality control stations mean that you can be rest assured to collect your glasses trouble-free. We actively prevent problems instead of letting our patients tell us about them. Therefore, we subject every glasses job to the following quality measures:

1. Detailed and optimised measurement of the pupil distances and optical height measurements for your specific needs.
2. Two-person check of the order before sending it out to the lab
3. When the glasses come back, it has to pass our two quality control stations before it reaches you.
   • Accurate prescription and optical measurements
   • Lenses are scratch-free
   • Coating quality
   • Frame quality
   • Nosepads and temples pre-adjusted for optimal fit
   • Lens screws lacquered tight
4. Because all of the above can make a huge difference in visual clarity and comfort, if there are any faults found during quality control, we will reject the job and request a remake.

It is not guaranteed other stores will take these steps to look after each glasses job.

We know that frames can become loose over time, or need tweaking to get back into shape! We provide unlimited adjustments on our frames, and free nose-pad replacements.